We pride ourselves on staying connected with you and our 1StopBarbieShop family. We are working around the clock to make sure all orders are properly arranged and processed. Under normal circumstances, processing is 3-5 business days. Shipping is currently Approximately 5-7 , Therefore packages can take 8-12 business days to deliver depending on your physical location. Please allow extra days in transit during holiday peak season (NOV-JAN) and Chinese new year (FEB) as packages can undergo delays in transit which are out of our control.

Whilst we continue to deliver the hottest high quality trends, we ask that you are patient and respectful with and to our customer service team. All questions and concerns will be answered through email; M-F 8AM-6PM. We will continue to keep you updated if there are any changes, as we are keeping our 1StopBarbieShop family at the forefront of all that we do.


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