At 1StopBarbieShop, we're committed to giving you the best shopping experience possible. 

All orders are processed within 2–3 business days. Once your order ships, delivery typically takes 3–7 business days via USPS Ground or USPS First-Class Mail, depending on your location.

Please double-check that your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

1StopBarbieShop is not responsible for any lost, stolen, or missing packages. If your package is missing after being marked as delivered, we recommend contacting your local USPS office or filing a claim directly with USPS.

If you have any questions about your order, our customer support team is happy to help. Email us at 1stopbarbieshop@gmail.com Monday through Friday, 8:00 AM–5:00 PM. Thank you for shopping with us, we appreciate your support!